Member-only story
How ‘Bout Some Customer Service?
And while you are at it, smile and say thank you…
I screwed up my knee a little over a month ago and during this time my outings have been limited to going to physical therapy twice a week. I’m using a cane to steady myself and to feel more confident but I’m still a little bit tentative and feel like I can’t (or won’t) walk distances.
Today though, I had an errand to run and my husband and I planned to try out a new restaurant afterwards. Luckily, the place we chose had street parking right in front and the only step was from the street and up to the sidewalk.
I admit I was almost excited to be going out for lunch.
The restaurant has a Canadian theme and they serve poutine. My husband believes that prior to today he’s never tried poutine although I know he’s had it one other time. I am the go to for his life experiences. Even though we are older, it’s not dementia, it’s just he has a really terrible memory. He’s been this way since I’ve known him.
The restaurant had a high counter — like the employees were being shielded from the public. Menus were in a pile under a hanging chalkboard that said Menus Here. There were a few other hanging chalkboards; one for the drinks, held in a narrow refrigerator with an iced tea station next to it. The drinks in the fridge were canned and my husband…
